I was somewhat confused by what was meant by the recent article entitled “Test Management is Wrong“. I couldn’t quite work out whether the author meant Test Management (the activity) is wrong, Test Managers (the people) are wrong or Test Management Tools (the things) are wrong, but here’s my view of these three things:
Test Management (the activity): now embedded in agile teams;
Test Managers (the people): on the way out; and
Test Management Tools (the things): gathering dust
Let me explain with an example. Most organizations see the benefit of agile ‘iterative’ development and have or are in the process of restructuring teams to work in this way. A typical transformation looks like this:
Instead of having three separate larger ‘analysis’, ‘development’ and ‘test’ teams, the organization may move to four smaller cross functional teams consisting of say one tech lead, one analyst, one tester and four programmers.
Previously a test manager managed the testing process (and testing team) probably using a test management tool such as Quality Centre.
Now, each agile team is responsible for its own quality, the tester advocates quality and encourages activities that build quality in such as accurate acceptance criteria, unit testing, automated acceptance testing, story testing and exploratory testing. These activities aren’t managed in a test management tool, but against each user story in a lightweight story management tool (such as Trello). The tester is responsible for managing his/her own testing.
Business value is defined and measured an iteration at a time by the team.
So what happens to the Analysis, Development and Test Managers in the previous structure? Depending on the size of the organization, there may be a need for a ‘center of excellent’ or ‘community practice’ in each of the areas to ensure that new ideas and approaches are seeded across the cross-functional teams. The Test Manager may be responsible for working with each tester in the teams to ensure this happens. But depending on the organization and the testers, this might not be needed. This is the same for the Analysis Manager, and to a lesser extent, the Development Manager.
Step by Step test cases (such as those in Quality Center) are no longer needed as each user story has acceptance criteria, and each team writes automated acceptance tests written for functionality they develop which acts as both automated regression tests and living documentation.
So the answer the author’s original message: no I don’t think test management is wrong, we just do it in a different way now.